We want you to love and recommend every i play.® and green sprouts® product you receive. If you are not completely satisfied and wish to return a product for any reason, we will happily exchange the item or refund your purchase within ninety (90) days of the original purchase, for all unworn or unused product. i play., Inc. will cover the cost of the return shipping label for all orders returned/exchanged within ninety (90) days.
If it has been longer than ninety (90) days since your original purchase, you received the item as a gift, or purchased from one of our retailers, we will provide you with a website credit for the current selling price of the item.
All i play. and green sprouts products carry a lifetime warrantee against manufacturing defects in materials or workmanship. Damage due to normal wear and tear will not be refunded.
For questions regarding our return policy please reach out to our customer care team at 1-800-876-1574 or via email at firstname.lastname@example.org. Our office is open Monday through Friday, 9-5 EST. To start your return, please fill out the form below and one of our customer care team members will reach out within 24-48 hours during normal business hours.